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    • IMPORTANT - REACH US IN THE NEW FORUM   05/04/2017

      Ladies and gentlemen ATTENTION please:
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    • WICHTIG: Das Forum ist umgezogen!   05/04/2017

      Damen und Herren, wir bitten um Eure Aufmerksamkeit, es ist an der Zeit umzuziehen!
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      https://community.blackdesertonline.com/index.php Update:
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    • IMPORTANT: Le nouveau forum   05/04/2017

      Aventurières, aventuriers, votre attention s'il vous plaît, il est grand temps de déménager!
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      De nouvelles fonctionnalités ainsi que de nouveaux outils vous attendent dès à présent et d'autres arriveront prochainement! N'ayez pas peur du changement et rejoignez-nous! Amusez-vous bien et a bientôt dans notre nouveau chez nous

[Maintenance] Staggered Maintenance April 27th - 28th

211 posts in this topic

Posted

Dear Players,

We will perform maintenance as follows:

Date: Wednesday, 27.04.2016

Web Service Maintenance

Duration: 4hServer Down:Server Up:
Global10:00 UTC14:00 UTC
West Coast (NA)03:00 PDT07:00 PDT
East Coast (NA)06:00 EDT10:00 EDT
Central (EU)12:00 CEST16:00 CEST


Reason: Server and network maintenance at data center

During maintenance the following services are not available

  • Official Homepage and Forum
  • Purchase of Traveler's Package, Explorer's Package and Daum Cash
  • Purchase Pearl Boxes and Pearl items

Game servers will not be affected

Balance of Daum Cash and Pearls might be displayed incorrectly during maintenance
 

Date: Thursday, 28.04.2016

General Maintenance

Duration: 4hServer Down:Server Up:
Global08:00 UTC12:00 UTC
West Coast (NA)01:00 PDT05:00 PDT
East Coast (NA)04:00 EDT08:00 EDT
Central (EU)10:00 CEST14:00 CEST


Reason: Server and network preparation for future content

  • All game servers will be shut down during maintenance
  • No updates and patches will be implemented
     

Note: Our team will do its very best to work within the given time frames; it may occur that the time frames are extended. In that case we will update this announcement accordingly.

Follow us on Twitter/Facebook to stay up2date.
Thank you for your support and understanding.

Best regards,
Your BDO Team

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Posted

what a shitty timeframe for 4 hour downtime...

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Posted

Are the server issues being addressed?... Not entirely sure how one can prepare to handle something when it can't currently handle what it has..

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Posted

Really hope that web service maintance will help to fix problem with payment failure stuff wich is affecting plenty of users...

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Posted

Are the server issues being addressed?... Not entirely sure how one can prepare to handle something when it can't currently handle what it has..

Yeah I don't know why we can't expect a small company to provide the level of support that blizzard or others provides.

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Posted (edited)

what a shitty timeframe for 4 hour downtime...

Daum are European office,it's happening in their normal business hours which is also in offpeak hours for both EU and NA. What more can you ask,now shut it with your stupid arguments always complaining about the maintenance window being this time of day AS USUAL!

Edited by Northerner
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Posted

Thanks for the heads up and good luck! Awkward Timeframe - Yes but I'd rather know about it than have it jump me for 8 hours because they didn't prepare....

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Posted

Take As long as you need Take a week As long as it helps the game

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Posted

what a shitty timeframe for 4 hour downtime...

Go outside for once you no life shitter.

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Posted

Will this fix the DC's and lag issues? Thanks.

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Posted

RIP SIEGE = RIP GAME (

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Posted

And Kzarka still not give us weapon? no loot past weak

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Posted

Ok serious people the game is 2 months old and u expect all these zaka get a clue and a life if everyone has a zaka then this game will be rip in no time it's called progression like and I hate to mention wow bit vanilla tools like over a month at end game to get geared enuf to do rag and even then it took a month to clear. It's called patience no one wants today wow where u can be full endgame raid gear in 2 weeks. As for maintenance it's always same time give it a rest. Sleep if ur in na and eu most people should be in school or work so wtf. No lifers get a job make money so I don't have to hear u complain pearl items cost to much. And if your self employed and rich no lifer I don't hate just jelly 😂

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Posted

Thanks for the heads up. Excited to see what future holds!

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Posted (edited)

why are people freaking out, they do a 4-5h maintenance every week... at the same time.

the only difference is the game will be down Thursday morning instead of Wednesday morning.

the first maintenance posted isnt for the game, it says in bold "Game servers will not be affected"

 

Edited by Greyhawk

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Posted

server maintainence...... maybe upgrading servers??? no desync???

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Posted

Nooooooo... Wednesday am whole day at work/school, so i am ok with maintenance, but thursday i have half a day off... :D

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Posted

Pls fix the Maehwa walk bug !!

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Posted

Are the server issues being addressed?... Not entirely sure how one can prepare to handle something when it can't currently handle what it has..

Why do I get the feeling you didn't actually read what the CM carefully wrote.
 

It clearly states - Reason: Server and network maintenance at data center. Which would leave one to assume they are going to address the server issues would it not? 
 

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Posted

Hopefully there are some game bug fixes in this maintenance, but judging by the reasons RIP maehwa/musa bug fixes to their animations and abilities.

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Posted

Please have more frequent and longer maintenance as my guild only allows me to sleep during them.

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Posted

are we getting new hardware finally? just broke a 1m crystal because I kept rubber banding into a big attack despite very clearly dodging. I'm happy it wasn't more expensive.

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Posted (edited)

Are the server issues being addressed?... Not entirely sure how one can prepare to handle something when it can't currently handle what it has..

I kinda agree with this. I have been disconnected quite a few times and I have great internet. A few of my friends also have.

Yeah I don't know why we can't expect a small company to provide the level of support that blizzard or others provides.

But then this is true as well.

 

But in the end, please just do what you can to address these issues. This is an amazing game and the few disconnects are worth the hours of playtime i get. Also about the time frame please people stop being so selfish. If they had not picked this time they would have to work at night instead of getting their rest. They are doing there job and doing what they an to please as many people as possible.

Edited by Nox Demon
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Posted

Dear Players,

We will perform maintenance as follows:

Date: Wednesday, 27.04.2016

Web Service Maintenance

Duration: 4hServer Down:Server Up:
Global10:00 UTC14:00 UTC
West Coast (NA)03:00 PDT07:00 PDT
East Coast (NA)06:00 EDT10:00 EDT
Central (EU)12:00 CEST16:00 CEST


Reason: Server and network maintenance at data center

During maintenance the following services are not available

  • Official Homepage and Forum
  • Purchase of Traveler's Package, Explorer's Package and Daum Cash
  • Purchase Pearl Boxes and Pearl items

Game servers will not be affected

Balance of Daum Cash and Pearls might be displayed incorrectly during maintenance
 

Date: Thursday, 28.04.2016

General Maintenance

Duration: 4hServer Down:Server Up:
Global08:00 UTC12:00 UTC
West Coast (NA)01:00 PDT05:00 PDT
East Coast (NA)04:00 EDT08:00 EDT
Central (EU)10:00 CEST14:00 CEST


Reason: Server and network preparation for future content

  • All game servers will be shut down during maintenance
  • No updates and patches will be implemented
     

Note: Our team will do its very best to work within the given time frames; it may occur that the time frames are extended. In that case we will update this announcement accordingly.

Follow us on Twitter/Facebook to stay up2date.
Thank you for your support and understanding.

Best regards,
Your BDO Team

So are you guys actually upgrading the servers?

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Posted

Ah I hope the server issues will be less. 4 hours further into Dark Souls 3. One day I'll finish it.

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