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service area Territory of Service - Updated 13.11.2015


902 posts in this topic

Posted (edited)

Dear players,

This is a follow-up statement in regards of the thread “Territory of Service”.
As many of you were confused by the ‘vague’ explanation before, we would like to update our post from before as follows with an exact listing of our service territory.

 

Our Service Territory will consist of:


·         Europe                                                                                

ALAND ISLANDS, ALBANIA, ANDORRA, AUSTRIA, BELGIUM,  BOSNIA AND HERZEGOVINA, BULGARIA, CROATIA, CZECH REPUBLIC, DENMARK, FAROE ISLANDS, FINLAND, FRANCE, GERMANY, GIBRALTAR, GREECE, GUERNSEY, HOLY SEE, HUNGARY, ICELAND, IRELAND, ISLE OF MAN, ITALY, JERSEY, KOSOVO, LIECHTENSTEIN, LUXEMBOURG, MACEDONIA,  MALTA,  MONACO, MONTENEGRO, NETHERLANDS, NORWAY, POLAND, PORTUGAL, ROMANIA, SAN MARINO, SERBIA, SLOVAKIA, SLOVENIA, SPAIN, SVALBARD & JAN MAYEN, SWEDEN, SWITZERLAND, UNITED KINGDOM

Territories under the sovereignty or administration of either of the above mentioned countries (despite their geographical location)

 

ANGUILLA, ARUBA, BONAIRE,SAINT EUSTATIUS AND SABA, BERMUDA, BOUVET ISLAND, BRITISH INDIAN OCEAN TERRITORY, CAYMAN ISANDS, CURACAO, CYPRUS, FALKLAND ISLANDS (MALVINAS), FRENCH GUIANA, FRENCH POLYNESIA, FRENCH SOUTHERN TERRITORIES, GREENLAND, GUADELOUPE, MARTINIQUE, MAYOTTE, MONTSERRAT, NETHERLANDS ANTILLES, NEW CALEDONIA, SAINT BARTHELEMY, SAINT HELENA, SAINT MARTIN, SAINT PIERRE AND MIQUELON, SINT MAARTEN, SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS, TURKS AND CAICOS ISLANDS, BRITISH VIRGIN ISLANDS, WALLIS AND FUTUNA ISLANDS
 

·         North America                                                                   

CANADA, MEXICO, UNITED STATES

Territories under the sovereignty or administration of either of the above mentioned countries (despite their geographical location)

AMERICAN SAMOA, GUAM, MARSHALL ISLANDS, FEDERATED STATES OF MICRONESIA, NORTHERN MARIANA ISLANDS, PALAU, PUERTO RICO, UNITED STATES MINOR OUTLYING ISLANDS, VIRGIN ISLANDS

 

We are also happy to announce that we were able to find an agreement that we can service Australia, New Zealand and surrounding islands considered as part of Oceania.

·         OCEANIA                                                                           

AUSTRALIA, COOK ISLANDS, FIJI, KIRIBATI, NAURU, NEW ZEALAND, NIUE, NORFOLK ISLAND, PAPUA NEW GUINEA, PITCAIRN, SAMOA, SOLOMON ISLANDS, TOKELAU, TONGA, TUVALU, VANUATU

 

All countries not listed above will not be serviced and their IP will be blocked.

Note: Countries that are excluded from EU/NA service due to the territory license agreement of the Russian service:

Also to be blocked: 
RUSSIAN FEDERATION, ARMENIA, AZERBAIJAN, GEORGIA, KATAKHSTAN, KYRGYZSTAN, MOLDOVA, TAJIKISTAN, TURKMENISTAN, UKRAINE AND UZBEKISTAN, LATVIA, LITHUANIA, ESTONIA, TERRITORIES WITH LIMITED STATUS ABKHAZIA AND SOUTH OSSETIA

 

All territories above are in accordance with the agreement with the developer Pearl Abyss.
For any territory not mentioned above there may be different channels offered in the future.

Thank you for your understanding.
Best regards

- Black Desert Online Team -

 

 

 

Edited by PM_Belsazar
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Posted

WAIT WAIT WAIT WHAT?!?!? AUSTRALIA?????? OMG OMG BEST NEWS BEFORE BED

 

 

OMG OMG OMG OMG 

Does It mean that we will have our own server or we will be part of NA/EU?

 

ANYWAYS IT IS PERFECT :D

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Posted

Great clarification.

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Posted

Great news for everyone  :) 

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Posted

Patience pays off. Thanks for the statement Belsazar.

It is also good to hear that our Australian friends will be able to join us too.

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Posted

Yay Oceania! <3

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Posted

WAIT WAIT WAIT WHAT?!?!? AUSTRALIA?????? OMG OMG BEST NEWS BEFORE BED

 

 

OMG OMG OMG OMG 

Does It mean that we will have our own server or we will be part of NA/EU?

 

ANYWAYS IT IS PERFECT :D

At the current state, you may chose between NA and EU server. 

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Posted

All that whining about IP blocks for countries that all are supported in the end.
This clarification could have been come a week a go you guys sure took your time some MMO sites took the opportunity to sling some mud your way. Please try to communicate more with your player base and be more transparent in the future would be greatly appriciated.

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Posted

TURKEY ?????

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Posted

TURKEY ?????

No.

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Posted

Congrats to Oceania :) 

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Posted

Awesome news :)

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Posted (edited)

Anychance for us to join you? to be able to play, or should we just ... leave? I understand that none of the middle eastren players will be able to join.

I guess our numbers are too small for them to care.

 

And congrats to whoever got in.

Edited by Carrots
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Posted

 

For any territory not mentioned above there may be different channels offered in the future

.

This ^

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Posted

I'm eager to see my home land Philippines but sadly it isn't there, as it is not technically a part of Oceania. Well time to go back to my closet. *sniff *sniff

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Posted

We'll probably be buried by the amount of cheerful and happy posts~

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Posted

Instead of adding more countries to your agreement, you should've simply asked to remove the IP blcok, having the servers in EU/NA should've been enough. Now you basically lose on alot of players. 

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Posted

Instead of adding more countries to your agreement, you should've simply asked to remove the IP blcok, having the servers in EU/NA should've been enough. Now you basically lose on alot of players. 

They tried to satisfy one of the biggest community request, so Yeah, they deserve some cheerful and happy posts!

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Posted

Our Service Territory will consist of:

Europe 

EUROPEAN UNION

Also to be blocked: 
LITHUANIA

So awesome, live in EU and expect to play on EU server... but no they force me to play on RU where I don't event understand anything in game as everything is in cyrylica...

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Posted

Below is a copy of a message I sent to the PM just now. Going to leave it here too in case anyone has something to add in open forum.

It's nice to see the update including Australia in your service area. But as a South African I'm still kind of left out here.

Although I am sad to see many other areas excluded from the "Territory" I am only sending this message in regards to the African region, because that is the only region I have the personal experience of living in.

I would like to ask:

  • Is there any chance of Daum getting the rights to Africa before launch?
  • If not, is that due to PA holding out, or because Daum does not want to pay some price?

I would just like to make it very clear that the African region is not going to have it's own individual publisher, and that if PA sees fit to sell the region to some SEA or south american publisher, the customers here will not play, because Europe is the best possible region for Africans to play in, our internet is structured to have a good latency to europe (https://www.linx.net/images/lfa/SEACOM-map-large.jpg here is a map showing how our internet gets to europe.) 

I would like to urge you to consider including Africa in your umbrella, rather than turning away tens of thousands of customers that will not have any other alternative, or urge PA from your end, to understand that giving the rights for Africa to you is their best choice if they want to make a decent profit.

Below is the contents of an email I already sent to PA some days ago, although I am not sure if or when I will see a response from them, due to the language barrier.

Greetings,

 
I am a South African gamer that has been following Black Desert Online for a few years now, and I have been anticipating the game becoming available in my region for a long time. I would like to ask: Would you ever consider giving Daum EU publishing rights for Africa? or are you planning to give another publisher the rights for Africa?
 
I am asking this because there would surely be thousands of South Africans that would look forward to playing Black Desert Online. South Africans have a ping to Europe of under 200, it has always been normal for us to play one the European region, and there is no chance that an African publisher would buy the publishing rights to an MMORPG, because there would not be enough demand.
 
If you were to sell the publishing rights for Africa to another publisher (such as one in south east asia, or south america) most South Africans would not play the game, because our latency to those other regions is much worse than our latency to Europe.
 
So I would like to ask Pearl Abyss, would you possibly consider including Africa in the license agreement with Daum Europe? because it would be a waste of a few thousand customers if we are blocked from that region.

 Please if there are some kinds of concerns about the African region that Daum has simply not voiced yet, just ask me about it, because I can not understand why you would simply leave out a large region out that will never have, nor want it's own server; contains almost entirely english speaking gamers; and would not play on a server other than Europe.

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Posted

They tried to satisfy one of the biggest community request, so Yeah, they deserve some cheerful and happy posts!

Sadly, we'll never be able to join as middle eastren. BNS here I come~

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Posted

What the hell 

what about Middle East !!?? 

Please think Middle East players will pay alot

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Posted

I understand that South Americans and Turkey are going to get their own servers, but what about us? middle east, south africa? No publishers are available, server services are shit there too, we're used to playing on EU servers for the past 10 YEARS at least now.

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Posted

But thnx i will play it for 6 years until i finish my study here in Poland 

after that i hope that they will remove ip-block from middle east 

in the summer vacation i will not play it that is the sad thing i will miss lot of things 

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Posted

First things first. They made an agreement for SEA. Be patient, they might be working on more regions.

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