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Conqueror Pack Horse Resolution

493 posts in this topic

Posted

I didn't even get the Conqueror's pack but this news makes me happy :D  Good work!

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Posted

Let's hope this will make them happy.  I don't have the conqueror package but I always see a lot of people complaining about their fake T5 horse.

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Posted

I didn't even get the Conqueror's pack but this news makes me happy :D  Good work!

Same here.  Glad to see it was still being discussed behind the scenes.  :)

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Posted

Thank you! Truly excited, happy and thrilled. Thank you! Here I come pearl shop!

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Posted (edited)

One small question @CM_Jouska

The people who requested the horse care about breeding. There are few who also care about the current horse level which people worked so hard to achieve. Please provide some insight if we loose the horse level of the current T5 pre-order horse or not.

@Emperor_Kush We won't touch the initial T5 preorder horse you've received. - @CM_Tytyes

Edited by Emperor_Kush
Updated with answer
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Posted

Wow this is amazing, thanks!! :D

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Posted (edited)

Wow, they are getting better at this customer relations thing - although a bit slow they certainly pulled it off in the end

 

oh yeah - another $30 worth of pearls will be on my account tonight

Edited by Scathson
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Posted

@Emperor_Kush We won't touch the initial T5 preorder horse you've received.

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Posted (edited)

I needed more T5 females, this is a very welcome decision :D

 

@CM_Tytyes is it FOR SURE an actual T5 horse this time?

Edited by Kurve
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Posted

Faith restored.

Please pass my respect to the devs who took this seriously, and a thankyou to the GM and CM's who had to bear with the players fustration.

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Posted

Thank You.

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Posted

@Emperor_Kush We won't touch the initial T5 preorder horse you've received.

Well this response restored my faith in Daum EU and community managers. Thank you!!!

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Posted (edited)

Nice to see some compensation. Side Note: Can we please get a faster spawning zaka? 32-44 hours pains me greatly.

Edited by Projudgement

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Posted (edited)

Just so we are clear : are we talking of a T5 female who will ACTUALLY count as a T5 for breeding purpose ? Or another T5 horse that will count as well as a T3 like the first one ? @CM_Jouska

Another thing : I'd like to know if you're gonna allow us to 'exchange' our initial T5 horses ? (meaning : using them for an instant breeding and have them disappear). Because so far we're stucked with it so we have to 'hide' it in an abandoned ranch.

Edited by Yros
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Posted

Wow this is great thanks! Faith in Daum has been restored.

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Posted

The big question is, does this T5 female breed like an actual T5 female ? or are there some hidden shenanigans at play making it a T2 or something again ? 

@CM_Jouska

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Posted (edited)

Just so we are clear : are we talking of a T5 female who will ACTUALLY count as a T5 for breeding purpose ? Or another T5 horse that will count as well as a T3 like the first one ? @CM_Jouska

Another thing : I'd like to know if you're gonna allow us to 'exchange' our initial T5 horses ? (meaning : using them for an instant breeding and have them disappear). Because so far we're stucked with it so we have to 'hide' it in an abandoned ranch.

According to @CM_Tytyes, Daum EU is going to keep the current pre-order horse as is. No changes to the current horse as i understand. Hence no exchange.

Edited by Emperor_Kush

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Posted

OMG!!! Thank you very much :x

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Posted (edited)

This is amazing guys. Really. This is what I wanted you guys to do a long time ago, but I wasn't expecting females or reset coupons. That really took it up a notch or two and I'm really glad to see you didn't stop with the initial "resolution".

The last two weeks or so you guys have really stepped up your game and I'm glad to watch you develop!

Edited by Luciferia
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Posted

I'm guessing it's a normal T5 with no fancy shmancy name that came with the conqueror's pack.  (I didn't preorder)

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Posted

Some faith in Daum CS restored. Willing to use cash shop again now. Thank you.

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Posted

The big question is, does this T5 female breed like an actual T5 female ? or are there some hidden shenanigans at play making it a T2 or something again ? 

@CM_Jouska

I am taking them at their word that this is a true t5, but you can bet you daisy bottom that we will be sharing our results with joy and exuberance. Titled, thank you for caring, listening and taking action!

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Posted

Greetings Adventurers,

There have been many concerns with the Pre-Order Horse not living up to the standard of other Tier 5 horses. We heard you and made a point to forward your Global message to the Developers hoping to find a solution once and for all .  After multiple discussion we have reached the decision that the best way to handle this matter will be to issue new horses to Conqueror Package Owners.

We would like to apologize for the delay, as it took quite some time from both sides to understand what could be done and how big of an impact this situation had. The whys and wherefores are sometimes obvious for some, but final decision still needs time to be thought through.

We also would like to apologize for the lack of details regarding the pre-order horses contained in our packages.

On May 6th every Conqueror Package Owner will receive one Tier 5 Female Horse as well as a Breeding Reset Coupon for Female Horses.  As many of you probably know female horses are significantly more rare than males, so we have chosen to provide a female to make up for lost time. We will offer this through the coupon system to redeem, this will be found on your account page.

Again, we apologize for the delay in this conclusion and appreciate your patience.
 

-The BDO Team

 

Even though there are some big issues in the game imo it's really good to know Daum listens and is doing things in our best interest. Thank you Daum :)

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Posted

Thank you! This is wonderful news! :)

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