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Conqueror Pack Horse Resolution

493 posts in this topic

Posted

Holy crap, nice. I just deleted my conq horse as it was just a source of sadness. But this recompense restores my faith in you guys. Thankyou 

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Posted

Awesome. Thanks for sticking with this issue. :)

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Posted

This is GREAT news!

I was starting to wonder why I spent the extra money on the conquer's package only to have such a weak horse.

Also, our horse only had one slot for inventory (which was useless).

It would be nice if our new horses can get 3 or 4 slots. I'd like to see us get our money's worth.

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Posted

This is amazing news!! Thanks :)

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Posted

This is great news. Thank you Daum.

I need to say, this company is by far one of the best, when it comes to "listening to community".

I didnt scream for a better Conq-horse, but of course I am happy, that I will get one.

 

 

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Posted

Fixed, and we will have a new and improved Staff Tracker in place soon.

I don't know if this falls into the same problem, but when a member of the staff makes a post, it doesn't appear in notifications even though I am following them and have it set to notify me when someone I am following creates a post. It works fine for when they comment on a post, just not when they create one.

I made a full report with pictures in this thread : http://forum.blackdesertonline.com/index.php?/topic/70226-function-on-website-not-working/

There might be a connection between the post not appearing in staff tracker and also not appearing in notifications.

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Posted

Job well done, and a good show made by all of those that are involved. Especially the CM's and GM's.

Thank you Pearl Abyss, thank you Daum EU, thank you CM's and GM's all!

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Posted

Greetings Adventurers,

There have been many concerns with the Pre-Order Horse not living up to the standard of other Tier 5 horses. We heard you and made a point to forward your Global message to the Developers hoping to find a solution once and for all .  After multiple discussion we have reached the decision that the best way to handle this matter will be to issue new horses to Conqueror Package Owners.

We would like to apologize for the delay, as it took quite some time from both sides to understand what could be done and how big of an impact this situation had. The whys and wherefores are sometimes obvious for some, but final decision still needs time to be thought through.

We also would like to apologize for the lack of details regarding the pre-order horses contained in our packages.

On May 6th every Conqueror Package Owner will receive one Tier 5 Female Horse as well as a Breeding Reset Coupon for Female Horses.  As many of you probably know female horses are significantly more rare than males, so we have chosen to provide a female to make up for lost time. We will offer this through the coupon system to redeem, this will be found on your account page.

Again, we apologize for the delay in this conclusion and appreciate your patience.
 

-The BDO Team

 

Kudos for doing the right thing! My faith has been restored and I shall continue supporting this game. I am assuming this female will breed like a T5 female? ;) 

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Posted (edited)

Greetings Adventurers,

There have been many concerns with the Pre-Order Horse not living up to the standard of other Tier 5 horses. We heard you and made a point to forward your Global message to the Developers hoping to find a solution once and for all .  After multiple discussion we have reached the decision that the best way to handle this matter will be to issue new horses to Conqueror Package Owners.

We would like to apologize for the delay, as it took quite some time from both sides to understand what could be done and how big of an impact this situation had. The whys and wherefores are sometimes obvious for some, but final decision still needs time to be thought through.

We also would like to apologize for the lack of details regarding the pre-order horses contained in our packages.

On May 6th every Conqueror Package Owner will receive one Tier 5 Female Horse as well as a Breeding Reset Coupon for Female Horses.  As many of you probably know female horses are significantly more rare than males, so we have chosen to provide a female to make up for lost time. We will offer this through the coupon system to redeem, this will be found on your account page.

Again, we apologize for the delay in this conclusion and appreciate your patience.
 

-The BDO Team

 

So just to be sure, the coupon toggle will be enable on May 6 right? because right now i dont see it.


If its been address can you edit your first page so lost souls like myself wont have to keep asking the question.

 

 

Also, what of the purchasing error "internal server error". I cant purchase pearls... sucks lol

Edited by XLucaX

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Posted

Greetings Adventurers,

There have been many concerns with the Pre-Order Horse not living up to the standard of other Tier 5 horses. We heard you and made a point to forward your Global message to the Developers hoping to find a solution once and for all .  After multiple discussion we have reached the decision that the best way to handle this matter will be to issue new horses to Conqueror Package Owners.

We would like to apologize for the delay, as it took quite some time from both sides to understand what could be done and how big of an impact this situation had. The whys and wherefores are sometimes obvious for some, but final decision still needs time to be thought through.

We also would like to apologize for the lack of details regarding the pre-order horses contained in our packages.

On May 6th every Conqueror Package Owner will receive one Tier 5 Female Horse as well as a Breeding Reset Coupon for Female Horses.  As many of you probably know female horses are significantly more rare than males, so we have chosen to provide a female to make up for lost time. We will offer this through the coupon system to redeem, this will be found on your account page.

Again, we apologize for the delay in this conclusion and appreciate your patience.
 

-The BDO Team

 

Awesome :) thank you, /kneels in gratitude.  You make me do the pecs dance of joy CM_Jouska. Now can I pleas have a death reset coupon for the T5 Conq I made commit suicide a few dozen times for sucking so hard :D. I hope the new one has more than one inventory slot, and no caution bread into it /quiver lol. Regardless thank you for your hard work.

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Posted

Thank you so much for fixing this problem Daum, looking forward to the new mare ;)

gif-horse-movie-rain-Favim.com-1042182.t

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Posted

I didn't get the conq pack so this doesn't affect me. But well done, right call.

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Posted

has it started taken place already? i cant tell im stuck in the office till tonight, Ready to level another horse :) Thank you guys

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Posted

wow SOoooooooOOOoooo grateful u went with a solution so generous <3

*Kissu*

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Posted (edited)

I don't know if this falls into the same problem, but when a member of the staff makes a post, it doesn't appear in notifications even though I am following them and have it set to notify me when someone I am following creates a post. It works fine for when they comment on a post, just not when they create one.

I made a full report with pictures in this thread : http://forum.blackdesertonline.com/index.php?/topic/70226-function-on-website-not-working/

There might be a connection between the post not appearing in staff tracker and also not appearing in notifications.

I suspect this has to do with the sneaky way they have of creating the post and then not making it go "live" until some time later. On this one, for example, it seems to have been created 6 hours or so before it showed on the forum.

Edited by Tanek
clarification
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Posted

Kudos for doing the right thing! My faith has been restored and I shall continue supporting this game. I am assuming this female will breed like a T5 female? ;) 

 A quote from Jouska earlier in this thread when asked a similar question

I have been informed the new Tier 5 horse is 100% regular.

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Posted

this is a great decision by the Daum team

*applauds*

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Posted

Do we expect some good news on making those pre-order bonuses account based? mine in NA when i redeemed then started playing in eu, i imagine some other ppl switched serves within same region, it is sad to lose those items.

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Posted

Do we expect some good news on making those pre-order bonuses account based? mine in NA when i redeemed then started playing in eu, i imagine some other ppl switched serves within same region, it is sad to lose those items.

It's a coupon that'll show on May 6th on your account, usually these are redeemed on whatever server you choose. 

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Posted

It's a coupon that'll show on May 6th on your account, usually these are redeemed on whatever server you choose. 

this is only the horse, the rest of the pre-order bonuses though :( 

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Posted

I suspect this has to do with the sneaky way they have of creating the post and then not making it go "live" until some time later. On this one, for example, it seems to have been created 6 hours or so before it showed on the forum.

Oh yah, that would make sense.

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Posted

Wow!  Thanks Daum and devs, colour me happy and impressed :)

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Posted

Well done!

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Posted

I appreciate this. Though I do think its rather late to introduce this huge influx of horses into the market, I am hoping you are taking measures within the breeding scales of the servers themselves to protect the value of Breeding and the Horse Market.

Also, it'd be beneficial to have a few more horse exp boosts to go with the new horses. 

Thank you for taking time to review and reverse this action - you are appreciated.

 

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