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Compensation regarding the DDOS attack/ Players unable to login

73 posts in this topic

Posted

Thank You.

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Posted

so, NA got compensated for every issue every time, but EU never got any compensation for any issues it experienced, nice

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Posted

so, NA got compensated for every issue every time, but EU never got any compensation for any issues it experienced, nice

/Sign

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Posted

/Sign

I am still waiting on my compensation when our servers were literally unplayable, NA got like 10 GM buffs

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Posted

I am still waiting on my compensation when our servers were literally unplayable, NA got like 10 GM buffs

I dont need any compensations, as long as we arent attacked in EU consider ourselves lucky, so stick to that. At least we can play.

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Posted

Greetings adventurers,

As some of you may know, last week our authentication servers were targeted by a DDOS attack. Because of that many playes were not able to log into the game on the NA servers.

We did our very best to monitor and defend our servers as much as possible, unfortunately it took a certain time before the service came back to normal.

Incorrect tense.

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Posted (edited)

Greetings adventurers,

As some of you may know, last week our authentication servers were targeted by a DDOS attack. Because of that many playes were not able to log into the game on the NA servers.

We did our very best to monitor and defend our servers as much as possible, unfortunately it took a certain time before the service came back to normal.

As a compensation to all NA players we'd like to offer the following items, these will be delivered by in-game mail on the 5th of July.

  • Seal of Valencia*1
  • GM's Blessing 3 (1h)

Thank you for your understanding, 

The BDO Team

Woops, misread (still drunk from the 4th). I'll take anything I can get and this gesture is very appreciated especially in a non-subscription based MMO. 

 

Edited by Crookid

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Posted

If we actually get the items in the mail, thank you! 

Also, the servers are still messed up... Please fix them, they were pretty good prior to Valencia release. 

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Posted

Major problems the last few hours. Started with severe lag delays, desnyc and crashing. Now it's file corrupt errors. WTH is going on with this game? 

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Posted

Any news on storage ?

love it to be fixed soon

 

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Posted

So what exactly is wrong with the servers now?

So what exactly is wrong with the servers now?

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Posted

Kind of contemplating the point of giving us one seal rather then two,
what're we meant to do with this 1 extra seal as
#1 we would be 1 short from getting penguins or
#2 we go with the secondary plan of doing a 12 and a 8 stack and dump the rest... 

As to all the haters who are about to jump on me for not being pleased about getting something for free please restrain.

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Posted

There are players who have been having issues logging in more than one day, so I think more than 1 seal is in order here, or extend the event a week. 

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Posted

Just now got dc and its doing the same thing stuck at "processing" then says failed to connect..  getting DDOS again ? -_-

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Posted

Event should be extended at least five days for this catastrophe. As far as I'm aware, it's still not completely fixed. So BOO.
 

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Posted

man if there were more attacks on there servers we would get more and more free compensation items :D  LOL

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Posted

Is the DDOS happening still/again? Got disconnected a minute ago and now cant get back in game just like on Friday during the DDOS attack.

@CM_Tytyes

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Posted

Is the DDOS happening still/again? Got disconnected a minute ago and now cant get back in game just like on Friday during the DDOS attack.

@CM_Tytyes

Definitely still happening. The launch screen hasn't changed for me and people are still dropping like flies randomnly. 
I assume this will be addressed in more depth eventually, but actually who knows?

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Posted

Can you give me the server name and confirm you're trying to log into the NA servers ?

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Posted

Got disconnected and now cant get back in game EU servers.

disconect.jpg

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Posted

Kind of contemplating the point of giving us one seal rather then two,
what're we meant to do with this 1 extra seal as
#1 we would be 1 short from getting penguins or
#2 we go with the secondary plan of doing a 12 and a 8 stack and dump the rest... 

As to all the haters who are about to jump on me for not being pleased about getting something for free please restrain.

I believe it's more aimed at the people who haven't been able to get on every day, not people who managed to get on every day to get every seal.

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Posted

i never had a problem logging in but heeey

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Posted

I was also having issues logging in on said weekend but I haven't received anything in my mail as of yet. I was unable to get past the start screen so I had to wait hours before i could log in.

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Posted

Sunday's Node war was the worst of all node wars with all the disconnections and lags that we experienced. 

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Posted (edited)

DDOS/Server Issues: 2 - Node Wars past two days: 0.

 

DDOS/Server Issues: 1 - Black Spirit Crystal: 0.

 

Daum/PA Incompetence and class-breaking bug CREATION: 1 - Sorceress Viability: 0.

I can't compete.  Please fix one of these major problems this week.

Edited by Talentless

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